Send version, macOS, target app, steps and request ID — never your key or dictation.
Installation and permissions
- macOS 14+, Apple Silicon or Intel;
- allow Microphone;
- for Direct, allow Accessibility to verify targets and insert;
- if a permission is stuck, remove it, relaunch Pressay and request it again.
Shortcuts and apps
Check that macOS or another app does not capture the shortcut. Secure fields deliberately reject insertion. If the target changes, Pressay copies instead of pasting into the wrong place.
OpenAI and WhisperKit
WhisperKit transcribes locally after downloading a model. OpenAI/BYOK stores your key in Keychain and calls the provider directly. Support cannot read or recover that key.
Billing, trials, codes and referrals
Stripe’s portal manages payment method, invoices, monthly/annual switch and cancellation. A free code complements effective access without overwriting Stripe. Referral rewards appear after the first eligible paid invoice, never a zero invoice.
Clipboard and recovery
After successful insertion, Pressay restores previous formats. A copy you make during the operation wins. On fallback, output stays copied for manual paste.
Export and deletion
Local export and history deletion remain available. Account deletion covers Clerk, Stripe and Neon through the dedicated flow but does not silently destroy local files without your action.
Privacy-safe diagnostics
- Pressay and major macOS version;
- Mac model or architecture;
- target app and field;
- reproduction steps;
- error code and request ID;
- never attach audio, sensitive dictation, API key, clipboard or private file.